CIMI SOLUTIONS - CLOSING THE ADOPTION GAP
Our Intellectual System
ONE SYSTEM.
THREE PROVEN ENGINES
CFOSS™ is the foundational framework, born from doctoral research, published in Customer Adoption Reimagined, federally trademarked. It is the original insight that adoption decisions are never one-dimensional and that the value gap is what stalls innovations. The Align2Performance Model™ is the system built on it: an eleven-phase lifecycle that maps how innovations move from problem definition through stakeholder alignment to sustained organizational performance. Together they form the intellectual architecture behind every CIMI program.
Deployed across executive education programs, healthcare systems, accelerators, and corporate innovation.
THE CFOSS™ FRAMEWORK
FIVE PILLARS. ONE ADOPTION SYSTEM.
CFOSS™ is our proprietary research framework that reveals the five critical dimensions that drive or stall adoption. When all five are intentionally designed and aligned, innovations move from potential to performance.
CORE
Understand real needs, behaviors, and readiness.
FINANCIAL
Build a clear business case and value proposition.
OPERATIONAL
Design solutions that fit workflows, resources, and capabilities.
STRATEGIC
Align with goals, sponsors, and organizational priorities.
SOCIAL
Engage stakeholders and build trust across the adoption ecosystem.
THE A2P™ MODEL
ELEVEN PHASES. TWO PATHS. ONE CONTINUOUS JOURNEY TO PERFORMANCE.
The A2P Model guides organizations from identifying the right opportunities to executing with impact and sustaining results.
LEARNING & ALIGNMENT
PHASES 1-5
Problem
Definition
Define the problem and clarify the objectives.
Customer Discovery
Deepen understanding of customer needs and context.
Solution Framing
Explore possibilities and frame potential solutions.
Hypothesis Testing
Test assumptions to identify viable approaches.
Fit Validation
Validate the best-fit solution and its potential impact.
EXECUTION & PERFORMANCE
PHASES 6-11
Strategic Inflection
Point reassess, realign, and choose the next path.
Stagnation or Decline
Recognize early signs of decline or diminishing returns.
Expansion at Scale
Scale what works and extend opportunity.
Optimization
Refine and improve for greater efficiency and outcomes.
Performance Stabilization
Stabilize performance and ensure consistency.
Operational Introduction
Launch the solution in a controlled environment.
Zone of Alignment
Where insights become action, assumptions meet consequences, and potential becomes performance.
POTENTIAL VALUE
Exploring and validating the right opportunities.
ACTUAL VALUE
Delivering and sustaining measurable impact.
PERCEIVED VALUE
Realized when potential becomes performance.